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‎12-22-2019 04:28 PM - last edited on ‎12-23-2019 10:21 AM by Retired

HP Recommended

PLEASE HELP ME FIX MY PROBLEM

3 people had the same question
1 REPLY 1

‎12-25-2019 02:47 AM

HP Recommended

Hi @DJCLYDEMTODOGS

 

Welcome to the HP Support Community. I'd be happy.

 

To better assist you - 

 

1) May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

2) Can you post a picture of the error screen? 

 

 Let me know. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

1 person found this reply helpful
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