Automatically Tunred Off

[KavinTech]

When am using HP Victus 15 Laptop for rendering adobe or something else it automatically shutdown again am tried it wont turn on without charging it get some noice from left side like glitch after when i put it on charger it turning on with Battery percentage as 100%  

[VikramTheGreat]

Hi @KavinTech,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for the detailed explanation. Based on your description, your Victus by HP 15-fb0000 laptop is:

• Shutting down during heavy tasks like Adobe rendering.
• Not turning back on unless plugged in, even though the battery shows 100%.
• Making a glitching noise from the left side (likely near the fan or power circuitry).

This strongly suggests a power delivery or thermal issue, possibly involving the battery, power management system, or thermal throttling. Here's how to troubleshoot it:

1. Run HP Hardware Diagnostics

1. Turn off the laptop.
2. Press Esc repeatedly, then F2 to enter diagnostics.
3. Run:
   • Battery Test
   • Thermal Test
   • System Extensive Test

Let me know the results, especially if the battery test fails.

2. Update BIOS and Drivers

1. Go to HP Support: Victus by HP 15.6 inch Gaming Laptop 15-fb0000 Software and Driver Downloads | HP® Support.
2. Download and install:
   • Latest BIOS
   • Chipset drivers
   • HP System Event Utility
   • Thermal and Power Management drivers

3. Check Battery Health in Windows

1. Press Windows + X > Windows Terminal (Admin).
2. Type: powercfg /batteryreport
3. It will generate a report in your user folder. Open it and check:
   • Design Capacity vs Full Charge Capacity
   • If the battery is degrading or not delivering full power.

4. Use HP Command Center or OMEN Gaming Hub

• Open HP Command Center or OMEN Gaming Hub.
• Set Thermal Profile to Performance or Cool.
• Monitor CPU/GPU temps during rendering.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

VikramTheGreat

HP Support

[KavinTech]

Hi VikramTheGreat,

           I Tried those you given Methods, Thanks but still it have some Drawbacks like Battery Drain more as usual and 30% of battery comes with 10 Mintues when Rendering a Video and while Browsing or using other Applications it runs with 20 - 24% per 1/2 hours. I tried Updating, Troubleshooting via HP Diagnosis in startup. when i check in Diagnosis there is no Thermal or Battery Issue founds i tried more than 10 times there is such a no issues found but even i don't know why battery draining then normal 

 

[VikramTheGreat]

Hi @KavinTech,

Thank you for getting back and letting me know.

Could you please use the HP Support Assistant tool installed on your Pc and please run a Battery test and let us know the result?

Keep me posted

Take care and have a good day.
 

VikramTheGreat

HP Support