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06-08-2025 03:50 PM
Operating System: Microsoft Windows 11
My hp14s-fq laptop screen appears black with lights when plugged in and turned on, i have tried all advised techniques and methods but have had no luck, when i plugged my laptop into an external monitor it showed up on the external monitor but not on my laptop screen, does anybody know if they could advise me, i have never damaged the laptop it is in perfect external condition, i have had it for roughly 4 years now.
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