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- Poly VVX450 BLF

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06-05-2025 12:41 AM
Phone: Poly VVX450
Running Poly UC Software
Firmware Version: 6.4.7.4513
Call Control Platform - Broadworks/Broadsoft
We have configured BLFs on the Line Keys of the VVX 450 phone. Is there a way to see only the connected state (on a call/off a call) on this BLF and not see the ringing state? We don't want the BLF line keys to blink while someone is calling the extensions we are monitoring. Is there a config setting on the phone to accomplish this?
06-05-2025 12:53 AM
Hello @Cyrus2023 ,
Welcome to the HP Poly community.
I am not sure I understand the question. From a logical point of view you subscribe to the status of an extension. This Dialog contains the idle, ringing or busy state send by the server.
I would assume this is something Broadsoft would need to add so the phone would not display this.
If no other volunteers reply, I suggest you contact our Support organization in your region. Details are in my Signature.
Best Regards
Steffen Baier
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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